Privacy Policy
Introduction
At Santa Post, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us or that we collect from you when you visit our website, and how we use cookies, including those from Google Analytics and the Facebook Tracking Pixel.
1. Information We Collect
We may collect and process the following data about you:
- Information you provide: When you fill out forms on our website or communicate with us by phone, email, or otherwise, you may provide us with personal information, such as your name, address, email address, phone number, and payment details.
- Information we collect automatically: During your visits to our website, we may automatically collect technical information, including your IP address, browser type, operating system, and pages you visit.
- Cookies: We use cookies to improve your experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and help us understand how our website is being used.
2. Use of Your Information
We use the information that we collect in the following ways:
- To provide you with the products and services you request.
- To process transactions and communicate with you regarding your orders.
- To improve our website and customize your experience.
- To send you marketing communications if you have opted in to receive them.
- To comply with our legal obligations.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, including cookies from third-party providers such as Google Analytics and the Facebook Tracking Pixel, to collect information about your browsing activities and interactions with our website. These cookies help us analyze traffic, understand user behavior, and measure the effectiveness of our marketing campaigns.
- Google Analytics: We use Google Analytics to collect information about how visitors use our website. Google Analytics gathers data such as how often users visit the website, which pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and provide a better user experience. Google Analytics collects only anonymized IP addresses, and no personally identifiable information is shared with Google.To learn more about Google Analytics, you can visit Google’s Privacy Policy.
- Facebook Tracking Pixel: Our website uses the Facebook Tracking Pixel to help us track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to users who have already visited our website. The Facebook Tracking Pixel collects information such as your IP address, browser type, and web page interactions.For more information on how Facebook collects and processes your data, please visit Facebook’s Data Policy.
4. Managing Cookies
You can manage or delete cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website and your user experience. To opt out of Google Analytics, you can use the Google Analytics Opt-out Browser Add-on. You can also adjust your Facebook ad preferences by visiting Facebook’s Ad Preferences.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties, except where necessary to provide services to you or as required by law. This may include trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
6. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, so we cannot guarantee absolute security of your data.
7. Your Rights
Under data protection laws, you have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we delete your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected].
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be posted on this page. Please check back regularly to stay informed of updates. If we make significant changes, we will notify you by email or through a notice on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Santa Post
Barn Owl Cottage, Chapel Hill, Ponsanooth, TR3 7ET
Email: [email protected]
Phone: 01326 536077
